1. Introduction

At GreenScape Creations, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us in any way.

2. Information We Collect

We may collect personal identification information (Name, Email address, Phone number, Address), non-personal identification information (Browser type, Computer type, Technical information about your connection to our website), and information you provide when using our services (Project details, Preferences, Payment information).

3. How We Use Your Information

We use the information we collect to provide and improve our services, process transactions, send periodic emails, and better understand your needs and interests.

4. Information Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

5. Sharing Your Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

6. Third-Party Websites

Users may find advertising or other content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site.

7. Changes to This Privacy Policy

GreenScape Creations has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Your Acceptance of These Terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

9. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@greenscapecreationsplus.com or +64 9 360 4328.

1. Acceptance of Terms

By accessing and using the services provided by GreenScape Creations, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

GreenScape Creations provides landscaping design, installation, maintenance services, and gardening workshops. The specific details of each service will be agreed upon in a separate service agreement or contract.

3. Client Responsibilities

Clients are responsible for providing accurate information about their property, ensuring access to the property for our team, and making timely payments for services rendered. Clients must also inform us of any underground utilities or special conditions that might affect our work.

4. Pricing and Payment

Prices for our services are as quoted in our proposals or service agreements. Payment terms will be specified in these documents. We reserve the right to adjust prices for changes in project scope or unforeseen circumstances.

5. Cancellation Policy

Cancellation policies vary depending on the service. For design consultations, a 24-hour notice is required for cancellation without charge. For larger projects, cancellation terms will be specified in the service agreement.

6. Warranties and Limitations

We provide a 90-day warranty on most plant materials, provided care instructions are followed. This warranty does not cover damage due to extreme weather, acts of nature, neglect, or improper care by the client. We are not responsible for damage to unmarked underground utilities.

7. Intellectual Property

All designs, plans, and creative work produced by GreenScape Creations remain our intellectual property. We reserve the right to photograph our work and use these images for promotional purposes unless otherwise agreed.

8. Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the matter through direct negotiation. If this is unsuccessful, the dispute will be resolved through mediation or arbitration in accordance with New Zealand law.

9. Limitation of Liability

GreenScape Creations' liability is limited to the amount paid for the specific service in question. We are not liable for indirect, consequential, or incidental damages.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after such changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the laws of New Zealand. Any legal action arising from these terms shall be brought in the courts of New Zealand.

1. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

2. How We Use Cookies

GreenScape Creations uses cookies to enhance your experience on our website, understand how our site is used, and to personalize content. We use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your device until they expire or you delete them.

3. Types of Cookies We Use

Essential Cookies: These are necessary for the website to function properly and cannot be turned off in our systems.
Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functional Cookies: These enable the website to provide enhanced functionality and personalization.
Targeting Cookies: These may be set through our site by our advertising partners to build a profile of your interests.

4. Third-Party Cookies

Some cookies are placed by third parties on our website. These third parties may include analytics services (like Google Analytics) that help us understand how our site is being used, or social media platforms if you choose to share our content.

5. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "options" or "preferences" menu of your browser. You can delete existing cookies, allow or block all cookies, or block cookies from particular sites.

6. Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. If you do not wish to accept cookies, you can adjust your browser settings or stop using our website.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.

8. Contact Us

If you have any questions about our use of cookies, please contact us at info@greenscapecreationsplus.com or +64 9 360 4328.